Q. Well, thank you!

When you write a review here you are prompted to “avoid writing about customer service, contact us instead” blah blah. $7.99 $ 7. I sent the fly in for repair and they acknowledged that they've had failures with this glue and would sew and tape seal the repair under warranty.

Clean area of old glue residue with some cleaning alcohol (only the seam part, try not to get it on other areas of the tent). It has now been almost 2 MONTHS and AT LEAST a dozen mails to the warranty department and absolutely no response from them. I too am re-glueing both Limelight 3 windows after they blew off (but not away) during a storm! 3-Layer Strong Adhesive & Waterproof Fiberglass Covering Wire mesh Repair for Window Screen and Screen Door tears Holes Screen Repair kit. Blending pastry cream right after cooking: does it change final consistency? Marmot seems to have fixed the glue problem by eliminating the windows in the newer 3P.. There are two small brushes that come with the sealant kit and I used the smaller one to paint on the glue.

I only applied the glue to the tent. After only a few years (with perfect storage) it is loosing all its down and its useless.

U.S. and Canadian Customers: please use this site to submit a warranty claim and communicate with the Marmot Warranty Team. NOTE: try to keep the corners rounded rather than angled.

Rather than exchange our tent she advised we try regluing the windows. Laundering instructions are on the inside left hip of each garment, on the black tag. Considering I will be doing Racing the Planet this year I will certainly be communicating my thoughts on my experience with the brand.

My last purchase the Limelight 3 tent had a catastrophic failure on my second trip.

Considering I live in a variety of countries, these never do and never will from my perspective. I imagine someone is just deleting the emails that come in.

Marmot’s customer service has been APPALLING regarding the return of this jacket. So far so good. I WANT MY MONEY BACK!!! I contacted Marmot who asked that I send them the fly for inspection. To do this, a new window or door netting will be sewn on top of the existing window/door along the seams or edges and then the old one will be cut away.

It doesn’t *look* pretty – but that’s only because of my own lack of skill with the glue. They said they'd reroute the package back to them. I will not recommend these tents to my camping buddies. You could try. https://www.gearaid.com/products/seam-grip-sealant-waterproof?variant=28044147153. Did you have this problem as well? I've been shopping for a new tent for a while now and it looks like Marmot may be the one, either the Limelight 3p or the Tungsten 3p. I don't need to hear a sob story. NEVER AGAIN MARMOT.

I called customer service a few days later because I did not receive a shipment confirmation email. Static vs Dynamic Hedging: when is each one used?

The last thing I want at night is the whine of a mosquito buzzing in my ear as I try to sleep – let alone waking up covered in nasty bites. We have a trip in two weeks and that will be her first voyage with Windows 2.0. When knowledge soundness implies soundness. Also, putting parchment paper down on the work surface and a piece on top of the window when weighing it down with heavy things (books for me) to cure made cleanup a breeze. As the comments could be removed at some point I'll transform @Bob1's comment into an answer: This page here essentially explains step-by-step how to solve your problem - they also talk about a Marmot Limelight tent, and also have the issue that one of the transparent 'windows' came loose. Warranty and Repair FAQs. Cheers, Conrad. Asking for help, clarification, or responding to other answers. Encountered the same problem on my Limelight 3 while camping in Grand Teton and Yellowstone last week (awesome trip, by the way). Returns sent January 2nd via Federal Express. How did the DIY repair hold out? A year later, the connections are still holding with no leakage.

I purchased a pair of Marmot walking shoes from Blacks, with very little wear the stitching came undone on both shoes. Lastly, trim the excess from both sides of the patch.

How to say "You can't get there from here" in Latin. Tx for the tips…, Thanks for posting and taking step-by-step photos. She kept pointing out to the phrase and said i order the after the cut-off time on Thursday so it was technically ordered on Friday which was a business day. Tough choice between the 2. Make sure you get a seam sealant compatible with both those materials.

Top google result for “repair marmot tent window”! I found an electrical outlet hidden behind wood paneling.

Marmot Tent – Repairing Polyurethane Windows, View marissa.lentz11’s profile on Facebook, Before you go: Prep your home for vacation, KY & VA..tunnels, arches, waterfalls, and bourbon, Pantertown Valley & Crowders Mountain State Park, Marmot Tent – Repairing Polyurethane Windows, https://www.gearaid.com/products/seam-grip-sealant-waterproof?variant=28044147153, KY & VA..tunnels, arches, waterfalls, and bourbon, Before you go: Prep your home for vacation.

First, cut a patch larger than the hole and line up the grain. Does it make any scientific sense that a comet coming to crush Earth would appear "sideways" from a telescope and on the sky (from Earth)? thanks for posting the solution.

Tent poles are not covered by Marmot's warranty, nor will Marmot sell you replacement poles! No answer.If I'm not contacted my Marmot soon - I have to say NEVER Marmot again.

It only takes a minute to sign up. Waited 5 days but received no other information. What a bummer!

We will send you current-status emails when: By Submitting, I confirm I have read and accept your Privacy Statement and I would like to receive marketing and/or promotional emails from Marmot. For International Warranty questions or claims, please reference the Marmot International Distributor List to locate your nearest Marmot distributor. BAD! Change ). You now know how to fix any damaged netting in your LightHeart Gear Tent! FREE 3-DAY SHIPPING AND FREE RETURNS ON ALL ORDERS*   Details. The worst part of Marmot is the customer service. Make the corners of the tape round to keep it from peeling and thus will last longer. Get it as soon as Sat, Oct 31. But again, as for customer service, they still have work to do.... Super slow and super unresponsive. We’ve been to Yellowstone, Tetons, the UP of Michigan, and Virginia with countless places in between.

This was a 2 week trip to Alaska and on the first night setting it up the fly window came off.....the glue that held it in place apparently degraded.

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