See new ward and stake calendar, repeating events, and group calendars, sync to Outlook or Google calendar, and more, Access contact and unit information for Church organizations and leaders worldwide, About, access information, online audits and audit reports. Resources for priesthood leaders regarding keeping records and using technology in LDS Church meetinghouses. Enter your new phone number and tap Save. Tap the Security Key when prompted. to open Account Recovery. Under the "Profile" heading, select "Membership". The purpose of this project is to write updated help material for users of LDS Account for the upcoming redesigned version. It also enables you to help do service and missionary work online, such as at vineyard.lds.org and mormon.org.

to open Account Recovery.

We're done with the first round of writing. An error message will display. To opt-in to use Two-Step Verification, visit Church Account and select "Two-Step Verification" from the navigation menu. If you are using a Google Voice Number (or equivalent), it will not work with Church Account. The purpose of this project is to write updated help material for users of LDS Account for the upcoming redesigned version. Work with your Ward Clerk or other Church leader to update your phone number in your local Directory.

Sign into your account. The edits to the e-mail notifications are being reviewed. Two-Step Verification is an additional security feature for your Church Account that helps prevent anyone from using your account even if they know your password. Privacy Notice   |   Use Account Recovery to identify the account(s) using this information. and then "Forgot Password?" Once the new LDS Account site goes live, we'll keep an eye on the usage of the help topics and the help desk's articles to see if we're helping to lighten the GSC's load. To add your Membership Record Number to your account, take the following steps: Your membership record number can be found on your temple recommend, or by asking your Ward Clerk or another Church leader.

Under the Contact Settings heading, select Mobile Phone. Authorized individuals may contact IT Support in the following ways: By phone. Follow the on-page prompts to verify the email address. LDS Account is one of the most widely used Church products. LDS Account is one of the most widely used Church products. Why sign up for an LDS Account? After signing in, find "Personal Information" under the "Profile" heading. You may set up as many options as you wish. As a result, LDS Account results in a high number of support tickets created at the Global Service Center (GSC). In the error message that displays, request a new code. Please let Ben Minson (project lead) know at any time if you have a question about the project, either as a message to the discussion group or to Ben directly.

You have opted-in to use Two-Step Verification on all applications. My email or phone number is already attached to a Church Account. Follow the prompts to update your password. Note that this URL is for use only for this project and is not intended as a public beta test.

Your device is sent a Push notification to respond to. Follow the prompts to update your password. As a result of this project, LDS Account users will have access to more information to help them quickly resolve the… This page provides the current status of the LDS Account Help project and information to help volunteers get started. Apple or Android device with Internet access and/or cellular service.

What options are available for Two-Step Verification on my Church Account? Where do I find my Membership Record Number (MRN)? On the Sign On page, tap "Need help signing in?" Online Donations.

We're done with the writing tasks for now. Please note that available Recovery Options are dependent on what was previously set up for your account. If cell coverage is not available, you can enter a code found in the app instead.
When you join the project, Ben will contact you by e-mail. An error message will display. If you are using Two-Step Verification, you will be required to verify your identity with two factors before recovering your account. Why can't I sign in with my Church Account? If so, I'll create more writing tasks for the team to tackle. We have access to an external test version of LDS Account 5.0 here: https://ldsaccount-stage.ldschurch.org/site. After signing in, find "Mobile Phone" under the "Contact Settings" heading. globalservicecenter@ChurchofJesusChrist.org Late this year, we'll reassess and determine whether we need to add content to the LDS Account help. You may change your username as long as you are not Church workforce. We hope to be adding tasks to the JIRA site for testing particular workflows. Make donations, view past donations and generate donation statements. Please note that available Recovery Options are dependent on what was previously set up for your account. 1-801-240-HELP (4357) U.S. and Canada toll free: 1-855-537-4357; Europe and Africa toll free: +800-2950-2950; Additional toll-free numbers; By email. Please note that changing your email address within Church Account will automatically update it throughout the Church system, including your local Directory. It is possible that you have a duplicate Church Account, or you have shared this recovery option with a family member. and then "Forgot Password?"

Home2. Please note that available Recovery Options are dependent on what was previously set up for your account. Yes! It is important to link your MRN to your Church Account so you can access tools requiring membership information, such as the local Directory, Calendar, and other Church tools. Please note that this phone number is ONLY used for Church Account recovery and communications.

Enter the six-digit code provided by the Google Authenticator app. Your identity must be verified via Email or Mobile Phone before using your account. See resources available to meet welfare needs; place and manage orders from the bishops’ storehouse. Hundreds of thousands of people have an LDS Account, both members of the Church and people not of our faith. Contacting IT Support. Follow the prompts to update your password. Calendar. Based on your location's laws, you may need parental consent before your account becomes active. Additional answers may be found on the general. Terms of Use   |   and then "Forgot Password?" Double-check your phone number, then use the option on this page to request a new code. Thanks for your help with this project.

On the Sign On page, tap "Need help signing in?" As a result of this project, LDS Account users will have access to more information to help them quickly resolve their problems without a call to the GSC, which in turn increases the GSC’s capacity to support other Church products.

This page was last modified on 7 May 2012, at 07:08. https://ldsaccount-stage.ldschurch.org/site, https://tech.churchofjesuschrist.org/wiki/index.php?title=LDS_Account_Help&oldid=34353. By default, your role is "observer." Additional factors for verifying your identity may include responding to a Push notification on your mobile device, entering a code generated through the Google Authenticator App, entering a code received via SMS messaging, or tapping a Security Key device. Code of Conduct, © 2011–2019 by Intellectual Reserve, Inc. All rights reserved.Official website of The Church of Jesus Christ of Latter-day Saints. Please respond with a little information about yourself and how you would like to contribute to the project. Under the Contact Settings heading, select Email Address. You can experiment with your own LDS Account at this URL, and it will not affect your real LDS Account because it’s a test site with a different database.

Follow the on-page prompts to verify the phone number. Enter your Mobile Phone number or Email address and tap “Continue”. On the Sign On page, tap "Need help signing in?" A web application used by ward mission leaders and missionaries to send and receive referral requests.

After signing in, find "Email Address" under the "Contact Settings" heading. Apple or Android device with the Google Authenticator App. The LDS Account development team is interested in using this LDSTech project to provide volunteers with the opportunity to test the new version of the website.

Help Center; Tools on ChurchofJesusChrist.org; Tools on ChurchofJesusChrist.org.

churchofjesuschrist.org; Help Center; Meetinghouse Technology; Support and Help; Global Service Center; Toll–Free Numbers—Global Service Center Read Print; Last Updated: 5 August 2020 at 09:30 Tap the link in the message for parent to be resent consent links. Recovery Options may include verified Mobile Phone number, verified Email address, the Google Authenticator App, or a Security Key. For example, some Church Workforce departments. The idea is to have only one use rname and password that you can … All help topics in the initial scope are being prepared for inclusion in the LDS Account online help.

If your Membership Record Number (MRN) was not entered during registration, you will not be able to access tools requiring membership information.

to open. Make donations, view past donations and generate donation statements. Why can't I access my local Directory, Calendar, or other Church tools? As a result, LDS Account results in a high number of support tickets created at the Global Service Center(GSC). Mobile devices that support text messaging. You belong to a group that requires Two-Step Verification.

Support Support. My Mobile Phone Verification is not working. Enter the six-digit code that arrives via SMS.
Enter your Mobile Phone number or Email address and tap “Continue”.


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